Terms of Use
These terms cover your use of the Threefold website, operated by Threefold Systems Pty Ltd (ABN 60 699 872 565), trading as Threefold. Using the site means you accept them. Our client work is covered separately by the service agreement we quote after your free audit.
Using this site
You can read and share our content for your own use. Please do not copy, republish or resell it as your own, or use the site in any way that is unlawful or disrupts it for others.
The free audit
The audit is provided as general guidance for your business. It is genuinely yours to keep with no obligation. It is not a guarantee of any particular ranking or result.
The leads guarantee
On our Momentum, Growth and Market Leader plans we offer a service guarantee: more leads in 90 days, or we work free until you get them. Here is what that means, in plain English. Foothold, our local SEO only plan, carries its own promise, set out below.
A lead is a genuine new-customer call or enquiry from within your service area that comes through the channels we track together, such as tracked phone calls, website forms and email. Spam, existing customers, duplicates and wrong numbers do not count.
Your baseline is agreed in writing before work starts, taken from your existing records, or from a measured period if you have none. We then track your leads weekly and report them to you.
If your tracked leads have not beaten the baseline by day 90, your monthly fee is paused and we keep delivering the same scope of work at no charge until they do. This is a service guarantee, not a refund of fees already paid.
The guarantee needs a few things from you: access to your website and Google Business Profile, reasonable turnaround on approvals, tracking left in place, and no conflicting SEO work running at the same time. If these lapse, the guarantee pauses until they are back.
The guarantee ends when the target is hit, or if the engagement is cancelled. We still do not guarantee rankings, because nobody controls Google. This guarantee is about the thing you actually want: the phone ringing.
The Foothold promise
Foothold is our local SEO only plan: your Google Business Profile, reviews, citations and a monthly map-grid report, with no website work. It does not carry the leads guarantee, because at that scope the biggest lever, genuine reviews from your customers, sits with you.
It carries two promises instead. First, delivery: your rebuilt profile, seven live citations and your baseline map grid are in your hands within 14 days of giving us access to your profile, or month one is free. Second, cover: if Google suspends your profile while you are a Foothold client, we handle the reinstatement at no charge.
Both need the same things from you as the leads guarantee: access to your profile, reasonable turnaround on approvals, and no conflicting local SEO work running at the same time. Foothold makes no promise about rankings, review counts or leads.
No guarantee of rankings
Search engines control their own rankings, and no one can guarantee a specific position or outcome. That is exactly why our guarantee is about leads, not rankings. Anything on this site about timeframes or examples is indicative, not a promise.
Our content
The text, design, logos and graphics on this site belong to Threefold Systems Pty Ltd unless stated otherwise. The Threefold name and mark are ours.
Liability
We provide the site and its content in good faith and do our best to keep it accurate, but we cannot promise it is error-free or right for your specific situation. To the extent the law allows, we are not liable for any loss that comes from relying on the site. Nothing here limits rights you have under the Australian Consumer Law that cannot be excluded.
Governing law
These terms are governed by the laws of Victoria, Australia.
Contact
Questions about these terms can go to hello@threefoldsystems.com.au.